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Notices tagged with minneapolis
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https://www.startribune.com/third-precinct-served-as-playground-for-renegade-cops/571076562/ [www startribune com]
#Minneapolis’ third precinct served as a playground for renegade cops.
#MPLS #Twin_Cities #MN #George_Floyd #extra-judicial_killings
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Ex-Minneapolis police officers: We were trainees, Former officer Chauvin was a 19 year veteran; we could not go against him. https://nu.federati.net/url/270268 [www startribune com]
#MN #MPLS #Minneapolis #MPD #Twin_Cities #George_Floyd
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New job post out of our #Colorado or #Minneapolis offices
Responsibilities:
Interact with end users on technical problems.
Tier 1 Support for Akana products.
Create and set up test environments.
Troubleshoot and replicate issues reported by customers.
Drive resolution of customer problems which include: Akana software issues, questions around Akana software usage and best practices.
Research, understand, and advocate Akana software.
Research, document and escalate tickets following the team’s processes and procedures.
Drive early resolution of issues.
Maintain a positive attitude – Support engineers are required to be respectful, fair, gracious and knowledgeable.
Be a part of the on-call rotation.
Requirements:
BA/BS degree in Computer Science OR a minimum of 1 year of Technical Support experience.
Excellent written, verbal, and presentation skills.
Basic understanding of networks, networking protocols and web-based security.
Hands-on experience with XML, XSLT, JSON, SOAP, REST protocols, web applications and APIs.
Familiarity with software best practices, Agile development principles, and object-oriented programming principles.
Strong analytics and problem-solving skills.
Ability to work in a team.
Able to work well under pressure and prioritize accordingly.
Organized, dedicated with attention to detail.
Prior experience in a technical support role at a high-volume customer support center preferably supporting commercial off the shelf (COTS) software is highly desirable.
Ability to work with minimal direction, pick up new concepts and technologies quickly are highly desirable.
Experience working with and troubleshooting on Windows and Linux platforms (Windows 10/2012/2016, RHEL, CentOS, etc.) is a plus.
Familiarity with database administration and troubleshooting is a plus.
MySQL/Oracle/Microsoft SQL/MongoDB experience very desirable
Familiarity with the software development lifecycle and practices such as Git workflows, CI/CD, and microservices is a plus.
Familiarity with scripting & programming languages (shell, Python, Java, JavaScript) is a plus.
Familiarity with cloud and SaaS based platforms as well as Knowledge Management tools is a plus.
https://nu.federati.net/url/265783
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Role: #OpenSource Operational Leader - OpenLogic
Location: #Minneapolis, MN, #Louisville, CO or #Alameda, CA (#remote a possibility)
Pretty sure I'd be a direct report to this person
https://nu.federati.net/url/265291
Position Summary:
This senior leadership position will work closely with the VP of Support and Services, the GM of the OpenLogic business and with members from Sales, Sales Operations, Product Management and Professional Services to assist in resolving a wide variety of customer issues. In this critical role, you would be responsible for driving the success of our organization, enabling global processes and methodologies to maximize results, improve metrics and ensure customer satisfaction.
OpenLogic provides enterprise services for hundreds of open source projects, including OpenJDK, Kubernetes, CentOS, and MariaDB. With OpenLogic, teams boost efficiency and reduce risk.
Responsibilities:
Lead a global, highly technical and distributed team of enterprise architects and support engineers responsible for providing world-class support and services to OpenLogic customers.
Maintain an open and transparent culture and motivate the team to go above and beyond
Work with Support leadership to enhance process and procedure changes to drive customer satisfaction and team performance.
Direct, lead and coach direct reports on support and services delivery or GTM assistance.
Drive onboarding of new technologies to support the GTM
Act as a point for customer escalations as required, communicating the status and resolution plan, internally and externally.
Communicate effectively across multiple organizations to ensure teams are completely aligned to the objectives.
Act as a technical contact in business partner relationships.
Lead customer and executive relationships, representing Perforce as appropriate at all times.
Partner with GM, Product Management and other senior leadership across the business to create a support function that provides a competitive advantage.
Build strong inter-personal relationships with peers and other key stakeholders to deliver a smooth execution of common goal and/or business deliverable.
Recruit, select and train high-performance talent.
Drive the success of Perforce’s Support offering(s), as well as future offerings that can be productized to drive a competitive advantage.
Requirements:
Bachelor’s degree with 10+ years experience.
5+ years’ experience in a leadership position – leadership in Technical Support is a plus.
Familiarity with deployment and use of Open Source Software in production environments.
Understanding of the Open Source Software ecosystem.
Understanding and evaluation of staff technical skills to design, architect and operate open source software
Understanding of how to build, test, certify and distribute open source software.
Outstanding customer service skills and the ability to decipher customer needs.
Ability to interact and communicate effectively with all levels of the organization.
Results-driven, ability to motivate and inspire all levels of staff.
Focused on quality, delivering excellent services to customers and other stakeholders.
Strong analytical and problem-solving skills as well as the ability to make thoughtful decisions in a complex environment.
Capability to drive results through virtual and/or cross-functional teams.
Customer focused with the ability to balance customer benefits and business goals effectively.
Ability to steer a global team through change while promoting a high performing culture with a customer-first approach.
Experience to work well under pressure, manage multiple projects and prioritize accordingly.
Capability to gain cooperation while driving accountability.
Excellent written and verbal communication skills.
Organized and dedicated and strong attention to detail.
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It's pretty demoralizing to never get any responses from anyone but @lnxw48a1, but I am nothing if not persistent.
I realize I could interact more and gain more followers and I could post more. Maybe I'll give Mastodon a shot a see if I get more interaction there. I don't think I've joined an instance but maybe I have.
Anyway...
My team is looking!
Requirements (I mean, that's what HR calls them, but not really...):
Expert level in a number of open source packages.
Broad and deep familiarity with multiple projects to include #Java and #J2EE, #JBoss, #ActiveMQ, #Drools, #HornetQ, #Hibernate, #Spring, #Linux (focus primary on #CentOS or #Ubuntu), #Apache #HTTPD, Apache #Tomcat, #MySQL, #PostgreSql, #Opensource project and community participation and Production/24x7 experience.
Database administration; #postgresql/ #mysql/ #mariadb experience very desirable
Expertise in #Cassandra, #Kafka, and/or #cloudnative applications is a plus.
Minimum of five years of software development and design or systems administration or level 3-4 technical support experience.
Technical knowledge, skills and expertise in complex infrastructure, web-based software and enterprise software
Understanding of software best practices; #SDLC, #SCM and #Agile development principles.
Excellent written, verbal, and presentation skills
Role: Open Source Staff Engineer/Solutions Architect
Location: #Louisville, #CO or #Minneapolis, #MN
Position Summary:
Perforce is seeking a Open Source Staff Engineer/Solutions Architect to join our OpenLogic team. As a member of the support team, you’ll be responsible for assisting our clients to work through their technical questions on open source including ‘how to’, trouble shooting and recommendations on product use. Additionally, based on needs of our customers, you will be involved in presenting training classes (both onsite and remote depending on need of the client); short-term professional service engagements to assist with architect and design solutions; working on internal projects; and enhancing current skills by continuing to learn new open source technologies.
OpenLogic provides enterprise services for hundreds of open source projects — including #OpenJDK, #Kubernetes, CentOS, and #MariaDB — so you can boost efficiency and savings with free software, while cutting risk.
Responsibilities:
Interact with end users on technical problems.
Tier 1, 2 and 3 support for CentOS and related open source products.
Drive resolution of those problems, which include:
Open source software issues.
Questions around open source software usage.
Questions around use and best practices.
Review of the architecture and design where software is implemented.
Conduct professional services and training engagements.
Research, understand, and advocate open source software.
Interact with various open source communities.
Drive early resolution of issues.
Be a part of the on-call rotation.
Present knowledge via articles, blogs, and conference presentations.
May require 15% travel while completing on-site consulting.
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Also, there is still an open position for my role:
My hope is that the location restriction will be lifted on this position soon. No one on this team other than me works in an office...
Role: Open Source Staff Engineer/Solutions Architect
Location: #Louisville, CO or #Minneapolis, MN
Position Summary:
Perforce is seeking a Open Source Staff Engineer/Solutions Architect to join our OpenLogic team. As a member of the support team, you’ll be responsible for assisting our clients to work through their technical questions on open source including ‘how to’, trouble shooting and recommendations on product use. Additionally, based on needs of our customers, you will be involved in presenting training classes (both onsite and remote depending on need of the client); short-term professional service engagements to assist with architect and design solutions; working on internal projects; and enhancing current skills by continuing to learn new open source technologies.
OpenLogic provides enterprise services for hundreds of open source projects — including OpenJDK, Kubernetes, CentOS, and MariaDB — so you can boost efficiency and savings with free software, while cutting risk.
Responsibilities:
Interact with end users on technical problems.
Tier 1, 2 and 3 support for CentOS and related open source products.
Drive resolution of those problems, which include:
Open source software issues.
Questions around open source software usage.
Questions around use and best practices.
Review of the architecture and design where software is implemented.
Conduct professional services and training engagements.
Research, understand, and advocate open source software.
Interact with various open source communities.
Drive early resolution of issues.
Be a part of the on-call rotation.
Present knowledge via articles, blogs, and conference presentations.
May require 15% travel while completing on-site consulting.
Requirements:
Minimum of five years of software development and design or systems administration or level 3-4 technical support experience.
Technical knowledge, skills and expertise in complex infrastructure, web-based software and enterprise software
Understanding of software best practices; SDLC, SCM and Agile development principles.
Excellent written, verbal, and presentation skills
Expert level in a number of open source packages.
Broad and deep familiarity with multiple projects to include Java and J2EE, JBoss, ActiveMQ, Drools, HornetQ, Hibernate, Spring, Linux (focus primary on CentOS or Ubuntu), Apache HTTPD, Apache Tomcat, MySQL, PostgreSql, Open source project and community participation and Production/24x7 experience.
Database administration; postgresql/mysql/mariadb experience very desirable
Expertise in Cassandra, Kafka, and/or cloud-native applications is a plus.
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#Louisville, #CO or #Minneapolis, #MN
Requirements:
Minimum of five years of software development and design or systems administration or level 3-4 technical support experience.
Technical knowledge, skills and expertise in complex infrastructure, web-based software and enterprise software
Understanding of software best practices; SDLC, SCM and Agile development principles.
Excellent written, verbal, and presentation skills
Expert level in a number of open source packages.
Broad and deep familiarity with multiple projects to include Java and #J2EE, #JBoss, #ActiveMQ, #Drools, #HornetQ, #Hibernate, #Spring, #Linux (focus primary on #CentOS or #Ubuntu), Apache HTTPD, #Apache #Tomcat, #MySQL, #PostgreSql, Open source project and community participation and Production/24x7 experience.
Database administration; postgresql/ mysql/ #mariadb experience very desirable
Expertise in #Cassandra, #Kafka, and/or cloud-native applications is a plus.
Responsibilities:
Interact with end users on technical problems.
Tier 1, 2 and 3 support for CentOS and related open source products.
Drive resolution of those problems, which include:
Open source software issues.
Questions around open source software usage.
Questions around use and best practices.
Review of the architecture and design where software is implemented.
Conduct professional services and training engagements.
Research, understand, and advocate open source software.
Interact with various open source communities.
Drive early resolution of issues.
Be a part of the on-call rotation.
Present knowledge via articles, blogs, and conference presentations.
May require 15% travel while completing on-site consulting.
https://www.perforce.com/careers/open-jobs?gnk=job&gni=8a7885ac6dcbf35f016df97b13130e54
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https://nu.federati.net/url/253577
#Minneapolis #Twin-Cities #MN
Students on a field trip discover recording devices in their hotel rooms. School employee suspected.
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The dailyish share...I say that, but it's been a week...
This is open either in #Minneapolis #Minnesota on in #Alameda, #California. This is the team I work on, so let me know if you have questions.
Essential Functions
Represent Perforce as the first point of contact for customer’s technical requests.
Review and research customer issues to determine and provide the best resolution.
Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.
Resolve customer issues efficiently and effectively.
Resolve database and performance issues.
Research, document, and escalate cases according to procedure.
Provide customer driven feedback to functional areas in order to influence process/product improvements.
Author technical documents on common issues and solutions in order to build the knowledge base.
Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.
Create and set up test environments to reproduce and resolve customer issues
Recreate customer environments to reproduce issues and experiment with possible solutions
Required Education, Experience and Skills
2 or more years’ experience providing technical support directly to enterprise customers.
Bachelor’s Degree in CS or similar.
#Linux experience
Basic networking experience
Outstanding customer service skills
Strong analytics and problem-solving skills
Ability to work in a team environment and contribute ideas and improvements
Excellent written and verbal communication skills.
Able to work well under pressure and prioritize accordingly
Organized and dedicated
Good attention to detail
Experience with Perforce, #Git, or other version control software is desirable.
Desire to experiment and explore while seeking solutions to complex problems
Strong debugging skill
https://www.perforce.com/careers/open-jobs?gnk=job&gni=8a78879e6cb56220016cba0f54096f9d
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For anyone in the #Minneapolis !Minnesota area tomorrow (May 17), I've got two tickets with your name on it for the Minneapolis City SC match. Free parking. Game at 7pm.
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@musicman https://nu.federati.net/conversation/2179612 #Minneapolis #MN
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I gave you a couple days off from my #jobpost :P
Position Title: Technical Support Engineer
Location: #Minneapolis, !Minnesota
Reports to: Director of Professional Services & Support
Position Summary
Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.
Essential Functions
Represent Perforce as the first point of contact for their technical support queries.
Review scope of customer issue and determine best course for resolution.
Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.
Resolve customer issues expeditiously.
Resolve database and performance issues.
Research, document, and escalate cases according to procedure.
Customer driven feedback to functional areas in order to influence process/product improvements.
Author technical documents on common issues and solutions in order to build the knowledge base.
Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.
Create and set up test environments.
Reproduce issues by recreating problems in customer environments and experimenting to find a solution
Required Education, Experience and Skills
2 or more years’ experience providing technical support directly to enterprise customers.
Bachelor’s Degree in #CS or similar.
#Linux experience
Basic networking experience
Outstanding customer service skills
Strong analytics and problem-solving skills.
Ability to work in a team.
Excellent written and verbal communication skills.
Able to work well under pressure and prioritize accordingly.
Organized and dedicated.
Good attention to detail.
Experience with Perforce, #Git, or other version control software is desirable.
Desire to experiment and explore while seeking solutions to complex problems
Strong debugging skill
https://nu.federati.net/url/215306
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Forgot to tag this with #jobpost yesterday
Position Title: Technical Support Engineer
Location: #Minneapolis, !Minnesota
Reports to: Director of Professional Services & Support
Position Summary
Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.
Essential Functions
Represent Perforce as the first point of contact for their technical support queries.
Review scope of customer issue and determine best course for resolution.
Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.
Resolve customer issues expeditiously.
Resolve database and performance issues.
Research, document, and escalate cases according to procedure.
Customer driven feedback to functional areas in order to influence process/product improvements.
Author technical documents on common issues and solutions in order to build the knowledge base.
Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.
Create and set up test environments.
Reproduce issues by recreating problems in customer environments and experimenting to find a solution
Required Education, Experience and Skills
2 or more years’ experience providing technical support directly to enterprise customers.
Bachelor’s Degree in #CS or similar.
#Linux experience
Basic networking experience
Outstanding customer service skills
Strong analytics and problem-solving skills.
Ability to work in a team.
Excellent written and verbal communication skills.
Able to work well under pressure and prioritize accordingly.
Organized and dedicated.
Good attention to detail.
Experience with Perforce, #Git, or other version control software is desirable.
Desire to experiment and explore while seeking solutions to complex problems
Strong debugging skill
https://nu.federati.net/url/215306
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It finally happened!
Position Title: Technical Support Engineer
Location: #Minneapolis, !Minnesota
Reports to: Director of Professional Services & Support
The heart of a startup.
The stability of an established company.
Software that accelerates innovation at the world’s leading companies.
Apply to Perforce today if this sounds interesting to you! We’re a leading global software company looking for smart, fun, talented team members. At Perforce, you’ll enjoy competitive benefits while working with and learning from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
Position Summary
Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.
Essential Functions
Represent Perforce as the first point of contact for their technical support queries.
Review scope of customer issue and determine best course for resolution.
Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers.
Resolve customer issues expeditiously.
Resolve database and performance issues.
Research, document, and escalate cases according to procedure.
Customer driven feedback to functional areas in order to influence process/product improvements.
Author technical documents on common issues and solutions in order to build the knowledge base.
Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable.
Create and set up test environments.
Reproduce issues by recreating problems in customer environments and experimenting to find a solution
Required Education, Experience and Skills
2 or more years’ experience providing technical support directly to enterprise customers.
Bachelor’s Degree in #CS or similar.
#Linux experience
Basic networking experience
Outstanding customer service skills
Strong analytics and problem-solving skills.
Ability to work in a team.
Excellent written and verbal communication skills.
Able to work well under pressure and prioritize accordingly.
Organized and dedicated.
Good attention to detail.
Experience with Perforce, #Git, or other version control software is desirable.
Desire to experiment and explore while seeking solutions to complex problems
Strong debugging skill
https://nu.federati.net/url/215306