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LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864} (lnxw48a1)'s status on Tuesday, 26-Apr-2022 18:36:32 UTC LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864} People working for the national help desk popping up on MSTeams to ask for help with a ticket.
I think I'm going to start referring them to the IT Guide put out by a guy in Puerto Rico. The #PR guide doesn't have answers for every problem, but it probably covers half of the things they call on me for. (Their fixes site is outdated--and scattered all over the place by a migration, so I understand why they're reaching out.)