Funny thing about FB and Twitter and others: people seem to think that usage == ownership. So you get people who *use* these social media, and believe that they also therefore have some say in how they are governed. "We use this thing, so we get to petition for change."
They don't realise they own 0% of the platform. Petitioning for change is pointless, because in spite of your rage, you're still just a rat in a cage.
side note: that's catchy, someone should use it as a song lyric.